About EMS1R
Empowering EMS operators with technology built for the field. Not the boardroom.
The company behind EMS1R
DiMana Systems was founded in 2018 with a clear mission: modernize EMS operations with software that field teams actually want to use.
Our team brings over 25 years of combined EMS technology experience. We've seen the systems that fail crews in the field, heard the complaints from dispatchers, and analyzed the workflows that hold ambulance companies back.
EMS1R is the answer: a unified platform that replaces the chaos of fragmented solutions with an integrated ecosystem built inside-out for EMS operators.
2018
DiMana Systems founded. Core EMS platform development begins.
2020
First CAD and mobile modules deployed in live EMS operations.
2023
EMS1R launched: 6 integrated modules, HIPAA/SOC2 compliance, built-in AI.
2025
National expansion. 99.99% uptime SLA guaranteed.
Mission & Vision
Empower EMS operators
EMS1R empowers private ambulance companies, hospitals, and air ambulance providers with a full operations platform — combining real-time dispatch, CAD, and operational analytics — to run leaner, more efficient, and more profitable EMS operations.
The defining EMS platform
To be the defining platform that transforms how EMS organizations operate — making every agency faster, smarter, and more profitable.
Our Values
Four principles that guide every product decision, every line of code, every support call.
Operator-First
Every feature is validated with real EMS operators before it ships. If it doesn't work in the field, we don't ship it.
Security-First
HIPAA and SOC2 are not checkboxes for us — they are the foundation. AES-256 encryption, access auditing, and multi-region failover at every layer.
Innovation
AI for call volume prediction, ECG analysis, and automatic narrative scoring. We don't follow the market — we build it.
24/7 Support
Real EMS professionals answer your calls at 3am. Because emergencies don't have office hours and your software vendor shouldn't either.
The People Behind EMS1R
We combine decades of EMS industry experience with world-class software engineering.
Industry Leadership
100+ years of combined EMS experience
Raul Rodriguez
Co-Founder & CEO
25+ years of EMS operations experience. Leadership in dispatch, field operations, and organizational strategy.
Walter Eismann
Co-Founder & COO
EMS fleet operations veteran. Expert in crew scheduling, compliance, and operational optimization.
Greg Howard
Co-Founder & Advisor
Decades of EMS industry experience. Strategic advisor on growth, client relations, and market development.
Technology Team
World-class software engineering
Jose Walker
Co-Founder & CTO
Software architect and development director. Designed the core EMS1R architecture from inception.
Amado Alvarez
VP of Engineering & QA
Project management, technical auditing, and quality control. Ensures every release meets production standards.
David Vargas
Senior Engineer
Senior full-stack engineer. Implementation of critical EMS1R platform modules.